Last updated March 30th, 2021
At MEX-assistant we care deeply about your privacy, and we take pride in being a good steward of any data you choose to share with us. If you have any questions about how we use or handle user data, just ask and we'll get back to you in a jiffy.
How we collect information about you
How we use or share information about you
How we safeguard information about you
Other matters related to the information we collect about you
Collection of information
We collect information about you in a variety of ways in connection the Service. MEX-assistant will be the controller of your personal data processed in connection with the Service, and can be contacted here.
To use some features and resources available through the Service, a user must complete our registration process. During registration, a user is required to provide certain categories of information, which may include personally identifiable information and other information about you such as your name, address, e-mail address, social network account information, password, user type, birthdate, gender, phone number, and how you heard about MEX-assistant.
At various other points during your use of the Service, you may have the option to provide additional information related to you. For example, you may wish to create a profile, post, comment on another user’s post or share a post with another person, or you may wish to utilize social network integrations or location-based features of the Service. For voluntary activities like these you have the choice about whether to disclose the information necessary to use these features of the Service.
Passive collection of information
Information related to your interactions with the Service may be collected and stored by us in small data files—commonly referred to as cookies—that are placed onto your device by our servers. We may use temporary session cookies, which are terminated when you close your current session, to store certain personal information you provide for purposes of administering that session and facilitating transactions requested by you during that session. We also may use persistent cookies, which remain saved on your device after your current session is closed, to store information related to your interactions with the Service to facilitate future sessions. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. Each browser is different, but generally users can remove cookies by following directions provided in the browser’s “help” file. Please note that, if you reject cookies or disable cookies, some features of the Service may not function properly.
Collection of information from minors
The Service is intended for a general audience and it is not intended for people under the age of 18. Use of the Service is prohibited for anyone under the age of 18.
Use and sharing of information
The Service enables that enable users to post, access and share user generated content and other information across the MEX-assistant community, other social networks and other websites and online services and may include various features and functionality such as comments, message boards or chat areas, where users can post information and communicate with one another. Please be aware that these posts and communications are being made publicly available online and you do so at your own risk.
While we strive to protect the personal information of our users, we may use, share, or otherwise transfer your personal without your knowledge or consent if required by applicable law or regulatory requirements or in the good-faith belief that such action is necessary or appropriate.
From time to time, we may decide that it is more efficient to use third parties to perform specific functions related to the Service. If we use a third party to perform specific functions (such as sending communications to our users on our behalf), then information (such as contact information) may be shared with that third party to the extent necessary for that third party to perform that function. We authorize these third party service providers to use personally identifiable information only for the purpose of providing the specific services requested by us. Third party service providers covered by this paragraph do not include third party sites, applications or services that are accessed via links within the Service, which are governed by a more specific provision below.
If you opt-in to a feature that allows third parties to contact you, personal information about you (such as your contact information and other information collected during your visit to the Service) may be shared with data aggregators, marketers, and other organizations (possibly in the form of list rental).
In the event that we sell, assign or transfer some or all of our business to a successor or acquirer, we may sell, assign or transfer all of your information, regardless of your status, to such successor or acquirer.
How long we store information
MEX-assistant will store your data as long as needed to provide you with our services and to operate our organization. If you ask MEX-assistant to delete specific personal information, we'll honor your request unless deleting that information prevents us from carrying out necessary functions, like calculating taxes or conducting required audits.
We have security measures in place to help protect against the unauthorized access to personally identifiable information under our control. We utilize both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored to help protect personally identifiable information. Our team is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised as we deem necessary.
How you can access and update your information
Our goal is for any personal information in our possession to be as accurate, current and complete as necessary for the purposes for which we use that information. If you want to review, verify or correct your personal information, please contact us using the contact information set out below. We reserve the right not to change any personal information and instead append any alternative information the individual concerned believes is appropriate. To some extent, we rely on individuals to update their own personal information. Unless an individual advises us of these important changes, we may have no way of knowing about them.
Your legal rights
If you are in the European Union, you have certain rights under the General Data Protection Regulation in relation to your personal data:
- Access - You are welcome to request MEX-assistant for copies of your personal data. We may charge you a small fee for this service.
- Rectification - You may request that MEX-assistant correct any information you believe is inaccurate. You may also request MEX-assistant to complete the information you believe is incomplete.
- Erasure - You may request that MEX-assistant erase your personal data, under certain conditions.
- Restriction of processing - You may request that MEX-assistant restrict the processing of your personal data, under certain conditions.
- Objection to processing - You may object to MEX-assistant's processing of your personal data, under certain conditions.
- Data portability - You may request that MEX-assistant transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make such a request, please be sure to include your contact information. We will reply within 30 days. If you would like to exercise any of these rights, please contact us.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with your local data protection authority.
Electronic mailing lists and how to unsubscribe
We may use your contact information periodically in order to send you email or other communications regarding updates to the Service and to alert you or remind you of happenings related to the Service. The frequency of these messages will vary depending upon various factors.
If you no longer wish to receive e-mails from us and want to be removed from our electronic mailing list, please contact us and include “Email Unsubscribe” in the body of your message. If you choose to unsubscribe from our mailing lists, we will hold your contact information on file marked so that we do not inadvertently contact you if your details are subsequently provided to us by a third party.
Data protection officer
To communicate with our Data Protection Officer, please email hello@MEX-assistant.com.
Your privacy is important to us. If you have questions about any of the provisions described above, please contact us.